New Self-Service Portal Empowers Hodell-Natco Customers
Hodell-Natco knows that giving customers the ability to obtain information on-demand can improve productivity, effectiveness, and satisfaction. With our goal of providing an exceptional customer service experience, we conducted a customer feedback survey to see if you agreed. Now, in response to your feedback, we are excited to announce the release of our new Customer Portal!
Our new self-service portal has several powerful reporting tools that empower you gather the information you need without having to wait for a response to an e-mail or voicemail. Some features to make managing your orders a cinch are:
- Order Status and Shipment Tracking
- Purchase History Reports
- Invoice Records
- Open Payable Information
- Quote Status
- Contract Pricing Review
These handy new features can be accessed directly from our website.
- Just click on ‘My Account’ in the upper right corner.
- Then click ‘Register Now.’
- Enter your Customer ID credentials and you’re in!
It’s super easy and one more way we’re happy to enhance our customers’ experience with us. If you have questions, just contact your Hodell-Natco Account Representative who will be happy to help!